How to Create an Invoice in QuickBooks Online

Learn how to create professional invoices in QuickBooks Online with this detailed step-by-step guide. Simplify your billing process and boost efficiency with helpful tips on customizing, tracking, and managing invoices.


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Creating invoices efficiently is crucial for businesses to maintain cash flow, track payments, and manage client accounts. QuickBooks Online is one of the best tools available for this purpose, simplifying the invoicing process and making it more manageable for small to medium-sized businesses. In this guide, we will walk you through the step-by-step process of creating an invoice in QuickBooks Online, ensuring you can generate professional, accurate invoices in no time.

Why Create Invoices in QuickBooks Online?

QuickBooks Online offers a user-friendly interface, along with the convenience of cloud-based access. This means you can create, send, and manage invoices from anywhere, using any device with internet access. With automated features, QuickBooks Online allows you to track the status of your invoices, identify overdue payments, and even set up recurring invoices for regular clients.

Not only does QuickBooks Online make the process faster, but it also provides a more organized way to handle your company’s financial transactions, keeping everything in one place and reducing errors.

Step-by-Step Guide to Creating an Invoice in QuickBooks Online

Step 1: Sign In to QuickBooks Online

To get started, log in to your QuickBooks Online account. Once logged in, you’ll be directed to your dashboard, which provides an overview of your company’s finances.

Step 2: Navigate to the Invoicing Section

On the left-hand side of the screen, you’ll find a toolbar. Click on "Sales" or "Invoicing" (depending on your QuickBooks version). From the drop-down menu, select "Invoices". This section provides a summary of your current invoices, including their status—whether they are paid, unpaid, or overdue.

Step 3: Create a New Invoice

At the top of the invoice list, there is a button that says "New Invoice". Click on it to begin the process of creating a new invoice. You will be redirected to the invoice creation screen.

Step 4: Choose the Customer

Select the customer you are billing from the Customer drop-down menu. If this is a new customer, you can quickly add them by clicking "Add new" and filling out the required details, such as name, email, and billing address.

Step 5: Add the Invoice Details

Once you have selected the customer, it’s time to fill in the specifics of the invoice:

  • Invoice Date: By default, this is set to the current date, but you can adjust it if necessary.
  • Terms: These dictate how long the customer has to pay the invoice (e.g., Net 30, Due on receipt, etc.).
  • Due Date: This is automatically calculated based on the terms, but you can manually adjust it as needed.
  • Invoice Number: QuickBooks Online will automatically generate an invoice number, but you can modify it if you prefer a specific numbering system.

Step 6: Add Products or Services

In the section labeled "Product/Service", select the goods or services that you are billing the customer for. If you haven’t added any products or services yet, you can click "Add new" to create an item.

For each item, you’ll need to input the following details:

  • Description: This is where you describe the item or service.
  • Quantity: How many of the items or services are being billed.
  • Rate: The price per unit of the item or service.
  • Amount: QuickBooks will automatically calculate the total based on the quantity and rate.

You can also add sales tax to the item if applicable, and QuickBooks will calculate the tax amount based on your tax settings.

Step 7: Customize the Invoice

QuickBooks Online allows you to customize the appearance of your invoices. Click on the "Customize" button in the footer of the invoice to choose from different templates, add your company logo, and modify colors to match your brand identity. This gives a professional look to your invoices, enhancing your company’s image.

Step 8: Review and Save the Invoice

Before saving the invoice, take a moment to review all the information. Ensure that the customer details, item descriptions, quantities, and total amount are correct. If everything looks good, you can save the invoice by clicking the "Save" button at the bottom of the page.

If you aren’t ready to send the invoice just yet, you can select "Save and Close" to return to the invoice list or "Save and New" to create another invoice.

Step 9: Send the Invoice

Once saved, you have the option to send the invoice directly to the customer. Click on the "Send" button, and QuickBooks Online will automatically send the invoice via email to the customer’s provided email address. You can also add a personalized message in the email to make communication more professional.

Step 10: Track the Status of the Invoice

After sending the invoice, you can track its status in the Invoicing section of QuickBooks Online. You will see whether the invoice has been viewed, paid, or is overdue. This helps you stay on top of payments and follow up with clients if necessary.

QuickBooks Online also allows you to send reminders to clients for overdue payments or send thank you notes once the payment has been made.

Additional Features for Invoice Management

Recurring Invoices

For clients that require regular billing (e.g., monthly subscriptions or ongoing services), you can set up recurring invoices in QuickBooks Online. This feature saves time by automatically generating and sending invoices at specified intervals.

To set this up, while creating an invoice, click on the "Make Recurring" option and specify the frequency, start date, and end date (if applicable).

Online Payments

One of the most convenient features of QuickBooks Online is the ability to accept online payments. By integrating payment gateways like QuickBooks Payments, you can allow your customers to pay directly through the invoice via credit card or ACH bank transfer. This speeds up the payment process and improves cash flow.

Multi-Currency Invoicing

If your business deals with international clients, QuickBooks Online allows for multi-currency invoicing. You can send invoices in different currencies, and QuickBooks will handle the conversion based on the current exchange rate.

Best Practices for QuickBooks Invoicing

  • Accurate Details: Ensure all customer and item details are correct before sending invoices to prevent confusion and payment delays.
  • Follow Up: Keep track of overdue invoices and follow up with customers using the reminder feature.
  • Use Online Payments: Encourage customers to use online payment options to speed up the receipt of funds.
  • Set Payment Terms: Clearly define payment terms and due dates to maintain a healthy cash flow.

If you follow these steps and best practices, how to create an invoices in QuickBooks Online will be a seamless process, allowing you to focus on running your business rather than dealing with manual invoicing methods.

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