What if I left something on Southwest Airlines?

Need help recovering lost items? Southwest Airlines Lost and Found service assists with locating and returning belongings left on flights or in airports.


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Nothing is scarier than losing your luggage during the flight journey. As a passenger, you might be concerned about where your entire luggage is and would be constantly thinking about Southwest Airlines Lost and Found and how to get it back.

With Southwest Airlines Lost and Found Policy, you need not worry about your lost luggage as they have streamlined Southwest Lost and Found guidelines, following which a passenger can file a complaint for lost luggage. We have also discussed the essential information about how to update airlines and file a complaint.

Southwest Airlines Lost and Found Policy

As important as it's to get your lost baggage back, it's also essential to be proficient in the policies relevant to this department. Consider giving a quick read about all the policies mentioned below.
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  • If your lost luggage is untraceable within the first five days, Southwest Airlines will ask you to provide complete price details of all the items packed in it.

  • If you don't receive an update about your luggage within the first five days, you can immediately file a complaint with Southwest Airlines' Lost and Found department.

  • Lost baggage is tracked within 24 hours and is handled immediately to the respective passenger.

  • Address about your lost luggage to a Southwest Airlines Representative by calling at +1-(800)-435-9792

  • Valuable items like cash, jewelry, and excessive cash should not be kept in the checked luggage.

  • Use a TSA-validated lock system to lock your luggage.

  • Write your name and contact number on a paper note and paste it into the luggage to prevent it from getting lost.

How Can I File a Claim For Lost Items At Southwest?

We understand that you might be quite upset after losing your essential luggage and might be thinking how to proceed further? First, you need to inform the Southwest Lost and Found department and then head to file a complaint. Below, we have outlined the steps you must follow to retrieve your lost luggage.

  • Notify Southwest: Call at +1-(800)-435-9792 and let the Southwest Airlines representative know about your lost luggage. Make sure you provide complete information about the baggage size, color, width, length, items inside the luggage, and brand. With this information, it will be easier for Southwest Airlines Lost and Found to find your lost luggage.

  • Southwest Airlines Lost and Found Filing Complaint: Be ready with personal details like the number of lost items and their cost, complete flight itinerary, and share all this information with the Southwest Airlines Lost and Found representative at +1-(800)-435-9792 to file a complaint. You will receive a confirmation email once your lost luggage complaint is registered with the airline.

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